Collaborative Government Services

Collaborative Government Services

The Collaborative Government Services program works with NSW Government agencies to improve the way information is shared and exchanged electronically across the NSW Government. The program is also developing a NSW Government Information Management Strategy to enable better access to government information for the public. Improvements in agencies’ management and exchange of information supports better service delivery by the NSW Government.

• The program is piloting the implementation of a secure NSW Government collaboration portal which will allow NSW Government employees to share information and knowledge. This will allow agency communities to access authoritative information and expertise faster.
• The program has already implemented a secure document sharing portal for three agencies which work together to provide guardianship services to the public. This has resulted in faster “behind the scenes” document exchange between those agencies, with consequent improvements in service delivery to their customers.
• The development of a NSW Government Information Management Strategy responds to the Premier’s commitment to improving access to information about NSW Government activities.  The focus of the strategy will be on improving information management practices and making agency information more accessible.