People First: The 8 Programs

FRONT LINE SERVICES

Support Services
One phone number and central website for NSW Government services.

Government Licensing
At your convenience, 24/7

CORPORATE SYSTEMS AND INFORMATION

Collaborative Government Services
Connecting people and knowledge

Application Consolidation
Efficient back office systems to support front-line services

Desktop Environment
Innovative personal technology for government workers

INFRASTRUCTURE

Data Centre Reform
Co-location of current data centre infrastructure

Government Radio Networks
Supporting Emergency Service Workers

Telecommunications
Improving communications across NSW

People First: How it works

People First leverages technologies, assets and expertise that are common across agencies. 

We are consolidating individual agency costs from separate back office applications and infrastructure (payroll, email and networks) and redirecting these savings into new service delivery technologies and improved and expanded front line services. 

People First: Guiding principles

• Better coordinated and consistent government service delivery.
• Provide better, quicker and easier access to government information and services including increased use of electronic “self service” tools as appropriate.
• Support further government reform and e-government initiatives.