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Frontline Support Services
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Frontline Support Services
The Frontline Support Services program provides the tools, knowledge and standards to assist frontline officers deliver services efficiently and effectively. A single phone number 133 679 and web portal www.nsw.gov.au has been established to provide consistent, accurate information to the public, as well as a single gateway to NSW government services.
- A shared web platform provides small to medium-sized agencies with an easy-to-use, affordable, web hosting facility, allowing them to redirect resources to frontline services.
- Online options to enhance efficient service and information delivery of Government Access Centres are being developed for use in the existing 62 locations across rural and regional NSW.
- The range of NSW Government publications and products available through the single online retail outlet www.shop.nsw.gov.au is being expanded. www.shop.nsw.gov.au provides a modern, low-cost, online payment service, catering for individual agency requirements and avoids the need for agencies to develop or acquire their own separate systems. Read More....
